An integration should respond clearly when another system does not answer. We check the API documentation, access permissions, and available test environment before building the connection. We then establish which source is authoritative. If inventory can change in two places, for example, we need to know which system determines availability and when the website retrieves that information again.
We have built this for clients. For Verhuurwinkel, several API integrations connect the client's ERP system and Storyblok directly to the frontend. The products come straight from the ERP. For Figur, a custom booking flow sends visitors to Crossuite or, for some specialists, to Calendly.
We test missing data, expired access, and duplicate messages. Where retries are safe, we configure them; where they could create duplicate requests, we add protection first. You know which errors staff can handle and which need technical investigation. For sales processes, we coordinate this with the online store.